Aviation

We are licensed by the Bulgarian CAA as a "Ground handling operator" for both Varna and Burgas airports - license № 69-1.

We offer:

• Station management
• Passenger handling
• Aircraft ramp handling
• Full assistance in case of irregularities
• Collection of revenue items on behalf of the airline, i.e. excess baggage seating upgrades, etc.
• Ticket sales through our online platform and more than 100 partner travel agencies
• Passenger welfare and hotel accommodation
• Crew hotac and transport
• Crew and passenger catering
• Tour operator coordination and liaison

In case of flight irregularities, we accommodate passengers in our partnering hotels. Thanks to our specially developed software "NapByte", we automatically:

• send hoteliers requests for room availability
• distribute the collected rooms throughout the passengers
• trace passengers transfers
• inform passengers about pick-up times
• billing and reporting

Learn more about NapByte