Our services for tour operators

Hotel and airport representatives- Our teams of professionals are always available to customer's needs and demands at the airports VAR and BOJ and in the hotels

Emergency hotline- We offer 24/7 support to our partners and their customers

Transfers- Our transport service covers full range of routes and distances operated by variety of brand new vehicles

Excursions- We have a diverse variety of products to offer for each taste, incl. “party programs, adventure activities, traditional daily excursions, family entertainment programs etc.…”

Contracting- Completion of hotel contracts

Reservations processing & Yield Management

Airline partners

We are licensed by the Bulgarian CAA as a "Ground handling operator" for both Varna and Burgas airports. We offer:

  • Station management
  • Passenger handling
  • Aircraft ramp handling
  • Full assistance in case of irregularities
  • Collection of revenue items on behalf of the airline, i.e. excess baggage seating upgrades etc.
  • Ticket sales trough our online platform and more than 100 partner travel agencies
  • Passenger welfare and hotel accommodation
  • Crew hotac and transport
  • Crew and passenger catering
  • Tour operator coordination and liaison

Hotel Accommodation in case of flight irregularities

In case of flight irregularities, we accommodate passengers in our partnering hotels. Thanks to our specially developed software "NapByte", we automatically:

  • send hoteliers requests for room availability
  • distribute the collected rooms throughout the passengers
  • trace passengers transfers
  • inform passengers about pick-up times
  • billing and reporting


Travel agencies

You are a Bulgarian travel agency and want to offer our services to your customers?

Via our intranet you can book our services quickly and easily online.

To request access and enjoy the benefits send us an e-mail to: flights@slr-holiday-service.bg

Partnership with hoteliers

We are proud to have more than 150 partner hotels in our portfolio.

If you are interested in future cooperation please send us an e-mail or give us a call!

slr hotel services

Having serious experience in touristic, we know how the perfect hotel website looks like.

We also know you – our hotel partners. We strongly believe we have developed the best solution for creating and managing your hotel website.

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Excursions delivery companies

being an incoming agency, we strive to offer our guests the best experiences in the destination.

we are constantly expanding the range of experiences we offer to our guests and we are on the search for new excursion programs.

if you are an external excursions provider and want to expand your horizons feel free to contact us.